Privacy Policy

1. Who we are

POPCORN ("POPCORN", "we", or "us") operates the AI advertising studio at popcornstudio.ai, a service of [POPCORN Studio — your registered legal entity]. This Privacy Policy applies to that website and app. For any question about your data, email privacy@popcornstudio.ai.

2. Information we collect

Information you provide

• Account information — your name, email address, and a securely hashed password when you sign up.
• Content you submit — product links, product photos and other images you upload, briefs, scripts, prompts, and any other material you give us to generate an ad.
• Communications — messages and details you send when you contact support.

Information created as you use POPCORN

• Generated content — the images, videos, voiceovers, and other media POPCORN produces from your inputs.
• Usage and device data — log data, IP address, browser and device type, approximate location, pages viewed, and actions taken, collected automatically to run and secure the service.

Payment information

Payments are processed by Stripe. We do not receive or store your full card number — Stripe handles card details directly. We receive limited billing information such as transaction status, your subscription state, and the card brand and last four digits.

3. How we use your information

We use the information above to:

• provide POPCORN — generate your videos, run your projects, and manage your Kernel balance;
• process payments, subscriptions, and Kernel top-ups;
• create, secure, and authenticate your account;
• send you transactional messages such as email verification, receipts, and service notices;
• provide support, fix problems, and improve and develop the service;
• detect, prevent, and address fraud, abuse, and security risks; and
• comply with our legal obligations.

4. AI processing and our service providers

To generate your ads, POPCORN sends the inputs you provide — such as product information, images, and briefs — to third-party AI and infrastructure providers that process this data on our behalf, only to deliver their service to us:

• Vercel — Application hosting, content delivery, and media storage (Vercel Blob).
• Neon — Managed PostgreSQL database.
• Stripe — Payment processing and subscription billing.
• Resend — Transactional email delivery.
• Anthropic (Claude) — Text analysis and creative direction.
• Google (Gemini) — AI image generation.
• OpenAI — AI image generation.
• ByteDance (Seedance / Dreamina) — AI video generation.
• Kling (Kuaishou) — AI video generation.
• Munsit — AI voice and text-to-speech.
• Firecrawl — Retrieving public product-page data from links you provide.

We do not sell your personal information. This list may change as the product evolves, and we will keep it current on this page.

5. Cookies and sessions

POPCORN uses strictly necessary cookies to keep you signed in and to keep the service secure. We do not use cookies to sell your data. Any non-essential cookies, such as analytics, will be used only where permitted or with your consent.

6. How we share information

We share information only: with the service providers listed above; when required to comply with the law or a valid legal request; to protect the rights, safety, and security of POPCORN, our users, and the public; and in connection with a merger, acquisition, or sale of assets, in which case we will notify you. We do not sell your personal data.

7. Data retention

We keep your account information and content for as long as your account is active and as needed to provide the service. After you close your account, we delete or anonymise your personal data within a reasonable period, except where we must retain certain records to meet legal, accounting, or security obligations. Generated media may be removed when your account is closed.

8. Security

We use technical and organisational measures to protect your information, including encrypted connections, hashed passwords, and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights and choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. You can update most account details inside the app, and you can make other requests by emailing privacy@popcornstudio.ai. You may also unsubscribe from non-essential emails at any time.

10. International data transfers

POPCORN operates globally, and your information may be processed in countries other than your own, including by the providers listed above. Where required, we rely on appropriate safeguards for such transfers.

11. Children

POPCORN is intended for adults and is not directed at anyone under 18. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above, and for material changes we will provide a more prominent notice.

13. Contact us

Questions about this policy or your personal data? Email privacy@popcornstudio.ai, or support@popcornstudio.ai for general support.